Privacy policy

At Platinum Trading Group, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services or interact with our website.

Information We Collect:

Personal Information: We may collect personal information such as your name, email address, phone number, and billing address when you register for an account, place an order, or contact us for support.
Payment Information: When you make a purchase, we collect payment information such as credit card details or other payment methods necessary to process your transaction securely.
Usage Information: We automatically collect information about how you interact with our website, including your IP address, browser type, pages visited, and time spent on each page, to improve our services and enhance your user experience.

How We Use Your Information:

Provide Services: We use your personal information to fulfill orders, process payments, and deliver products or services you request.
Improve User Experience: We analyze usage data to understand how visitors interact with our website and improve its functionality, content, and layout.
Communication: We may use your contact information to communicate with you about your orders, respond to inquiries, provide customer support, and send promotional offers or updates about our products and services.

Data Security:

We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Disclosure of Information:

We do not sell, trade, or rent your personal information to third parties without your consent, except as required by law or to facilitate services provided by third-party partners (e.g., payment processors, shipping companies) necessary for order fulfillment.

Your Choices:

You have the right to access, update, or delete your personal information at any time by logging into your account or contacting us directly. You may also opt out of receiving promotional emails or marketing communications from us by following the unsubscribe instructions included in each email.

Updates to Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time without prior notice. We encourage you to review this page periodically for any changes. Your continued use of our website or services after updates constitute your acceptance of the revised Privacy Policy.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [insert contact information].

This Privacy Policy was last updated on 31/03/2024.